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Publication 17
Your Federal Income Tax

For Individuals

For use in preparing 2002 Returns


38. Other Credits

Important Changes

Adoption credit.   This credit, part of which was scheduled to end after 2001, has been permanently extended. In addition, beginning in 2002, the maximum adoption credit has been increased to $10,000. The income limit based on modified adjusted gross income (AGI) has also increased. A modified AGI of more than $150,000 will reduce your credit. No credit will be available if your modified AGI is $190,000 or more. See Adoption Credit, later.

Retirement savings contributions credit.   If you contribute to an individual retirement arrangement (IRA) or to a retirement plan sponsored by your employer, you may qualify for a tax credit of up to $1,000 ($2,000 if married filing jointly). This credit begins in 2002 and will be in effect through 2006. See Retirement Savings Contributions Credit, later.

Excess withholding of social security tax and tier 1 railroad retirement tax.   Social security and tier 1 railroad retirement tax (RRTA) are both withheld at a rate of 6.2% of wages. The maximum wages subject to this tax increased to $84,900 in 2002. If you had two or more employers and they withheld too much social security or RRTA tax during 2002, you may be entitled to a credit of the excess withholding. For more information about the credit, see Credit for Excess Social Security Tax or Railroad Retirement Tax Withheld under Refundable Credits, later.

Health insurance credit.   Beginning December 2002, there is a new credit based on health insurance premiums paid by certain workers who are displaced by foreign trade or who are receiving a pension from the Pension Benefit Guarantee Corporation. See Health Insurance Credit at the end of this chapter.

Introduction

This chapter discusses the following credits.

  • Adoption credit.
  • Foreign tax credit.
  • Mortgage interest credit.
  • Retirement savings contributions credit.
  • Credit for prior year minimum tax.
  • Credit for electric vehicles.
  • Credit for excess social security tax or railroad retirement tax withheld.
  • Credit for tax on undistributed capital gain.
  • Health insurance credit.

Several other credits are discussed in other chapters in this publication.

  • Child and dependent care credit (chapter 33).
  • Credit for the elderly or the disabled (chapter 34).
  • Child tax credit (chapter 35).
  • Education credits (chapter 36).
  • Earned income credit (chapter 37).

Nonrefundable credits.   The first part of this chapter, Nonrefundable Credits, covers six credits that you subtract directly from your tax. These credits may reduce your tax to zero. If these credits are more than your tax, the excess is not refunded to you.

Refundable credits.   The second part of this chapter, Refundable Credits, covers three credits that are treated as payments and are refundable to you. These credits are added to the federal income tax withheld and any estimated tax payments you made. If this total is more than your total tax, the excess will be refunded to you.

Useful Items

You may want to see:

Publication

  • 502   Medical and Dental Expenses
  • 514   Foreign Tax Credit for
    Individuals
  • 530   Tax Information for First-Time Homeowners
  • 535   Business Expenses
  • 564   Mutual Fund Distributions
  • 590   Individual Retirement Arrangements (IRAs)
  • 968   Tax Benefits for Adoption

Form (and Instructions)

  • 1116   Foreign Tax Credit (Individual, Estate, or Trust)
  • 2439   Notice to Shareholder of Undistributed Long-Term Capital Gains
  • 8396   Mortgage Interest Credit
  • 8801   Credit For Prior Year Minimum Tax - Individuals, Estates, and Trusts
  • 8828   Recapture of Federal Mortgage Subsidy
  • 8834   Qualified Electric Vehicle Credit
  • 8839   Qualified Adoption Expenses
  • 8880   Credit for Qualified Retirement Savings Contributions
  • 8885   Health Insurance Credit for Eligible Recipients

Nonrefundable Credits

The following credits are discussed in this part.

  • Adoption credit.
  • Foreign tax credit.
  • Mortgage interest credit.
  • Retirement savings contributions credit.
  • Credit for prior year minimum tax.
  • Credit for electric vehicles.

Adoption Credit

You may be able to take a tax credit of up to $10,000 for qualifying expenses paid to adopt an eligible child.

If your modified adjusted gross income (AGI) is more than $150,000, your credit is reduced. If your modified AGI is $190,000 or more, you cannot claim the credit.

Prior-law dollar limits of $5,000 ($6,000 for special needs child) continue to apply to expenses paid or incurred before 2002, even if you are determining the credit for a year after 2001.

Qualifying expenses.   Qualifying adoption expenses are reasonable and necessary adoption fees, court costs, attorney fees, traveling expenses (including amounts spent for meals and lodging) while away from home, and other expenses directly related to, and whose principal purpose is for, the legal adoption of an eligible child.

Nonqualifying expenses.   Qualifying adoption expenses do not include expenses:

  • That violate state or federal law,
  • For carrying out any surrogate parenting arrangement,
  • For the adoption of your spouse's child,
  • Paid using funds received from any federal, state, or local program,
  • Allowed as a credit or deduction under any other federal income tax rule, or
  • Paid or reimbursed by your employer or any other person or organization.

Eligible child.   The term eligible child means any individual:

  1. Under 18 years old, or
  2. Physically or mentally incapable of caring for himself or herself.

Child with special needs.   An eligible child is a child with special needs if:

  1. He or she is a citizen or resident of the United States (including the District of Columbia and U.S. possessions) and
  2. A state determines that the child cannot or should not be returned to his or her parents' home and probably will not be adopted unless adoption assistance is provided to the adoptive parents.

Factors used by states to determine if a child has special needs could include:

  • The child's ethnic background,
  • The child's age,
  • Whether the child is a member of a minority or sibling group, or
  • Whether the child has a medical condition or physical, mental, or emotional handicap.

CAUTION: A foreign child cannot be treated as a child with special needs.


Foreign child.   If the child is not a U.S. citizen or resident, you cannot take the credit unless the adoption becomes final.

When to claim the credit.   Generally, for any year before the adoption becomes final, you take the credit in the year after your qualified expenses are paid or incurred. See Publication 968 for more specific information on when to claim the credit.

How to claim the credit.   To claim the credit, you must complete Form 8839 and attach it to your Form 1040 or Form 1040A. Enter the credit on line 51, Form 1040, or line 34, Form 1040A.

Foreign Tax Credit

You generally can choose to claim income taxes you paid or accrued during the year to a foreign country or U.S. possession as a credit against your U.S. income tax. Or, you can deduct them as an itemized deduction (see chapter 24).

You cannot take a credit (or deduction) for foreign income taxes paid on income that is exempt from U.S. tax under the foreign earned income exclusion or the foreign housing exclusion.

Limit on the credit.   Your foreign tax credit cannot be more than your U.S. tax liability (line 42, Form 1040) multiplied by a fraction. The numerator of the fraction is your taxable income from sources outside the United States. The denominator is your total taxable income from U.S. and foreign sources. See Publication 514 for more information.

How to claim the credit.   Complete Form 1116 and attach it to your Form 1040. Enter the credit on line 45, Form 1040.

Election not to file Form 1116.   You will not be subject to the limit and may be able to claim the credit without using Form 1116 if all the following requirements are met.

  1. You are an individual.
  2. Your only foreign source income for the tax year is passive income (dividends, interest, royalties, etc.) that is reported to you on a payee statement (such as a Form 1099-DIV, Dividends and Distributions, or 1099-INT, Interest Income).
  3. Your qualified foreign taxes for the tax year are not more than $300 ($600 if filing a joint return) and are reported on a payee statement.
  4. You elect this procedure for the tax year.

If you qualify and elect not to file Form 1116, enter the amount of your foreign taxes paid on line 45, Form 1040.

CAUTION: If you make this election, you cannot carry back or carry over any unused foreign tax to or from this tax year.

Mortgage Interest Credit

Mortgage credit certificates issued by state and local governments may entitle a certificate holder to a mortgage interest credit. The certificate must be used in connection with the purchase, qualified rehabilitation, or qualified home improvement of the certificate holder's main home.

Who qualifies.   You may be able to claim a mortgage interest credit if you were issued a mortgage credit certificate (MCC) under a qualified MCC program. The MCC must relate to your main home.

Amount of credit.   If your mortgage is equal to (or smaller than) the certified indebtedness amount (loan) shown on your MCC, you multiply the certified credit rate, shown on your MCC, by all the interest you paid on your mortgage during the year.

If your mortgage is larger than the certified indebtedness amount shown on your MCC, you multiply the certified credit rate (shown on your MCC) by only the interest allocated to the certified indebtedness amount shown on your MCC.

If someone else (other than your spouse if filing jointly) also holds an interest in your home, you must divide the credit based on each person's interest. See Publication 530 for further information.

CAUTION: If the certificate credit rate is more than 20%, the credit cannot be more than $2,000.


Carryforward.   If your allowable credit is more than your tax liability reduced by certain credits, you can carry forward the unused portion of the credit to your next 3 tax years or until used, whichever comes first.

If you are subject to the $2,000 limit because your certificate credit rate is more than 20%, no amount over the $2,000 (or your prorated share of the $2,000 if you must allocate the credit) may be carried forward.

How to claim the credit.   Figure your 2002 credit and any carryforward to 2003 on Form 8396, and attach it to your Form 1040. Be sure to include any credit carryforward from 1999, 2000, and 2001.

Include the credit in your total for line 52, Form 1040, and check box a.

Reduced home mortgage interest deduction.   If you claim the credit and itemize your deductions on Schedule A (Form 1040), you must reduce your home mortgage interest deduction. Reduce your deduction by the amount on line 3 of Form 8396, even if part of that amount is to be carried forward to 2003. For more information about the home mortgage interest deduction, see chapter 25.

Recapture of federal mortgage subsidy.   If you received an MCC with your mortgage loan, you may be subject to a recapture rule. The recapture may be required if you sell or dispose of your home at a gain during the first 9 years after the date you closed your mortgage loan. See Publication 523, Selling Your Home, for more information.

Retirement Savings Contributions Credit

Beginning in 2002, you may be able to take a tax credit of up to $1,000 ($2,000 if married filing jointly) for making eligible contributions to an employer-sponsored retirement plan or to an individual retirement arrangement (IRA). The credit is a percentage of the qualifying contributions, with the highest rate for taxpayers with the least income.

You cannot claim this credit if any of the following apply.

  1. The amount of your 2002 adjusted gross income (discussed next) is more than $25,000 ($37,500 if head of household, $50,000 if married filing jointly).
  2. You were born after January 1, 1985.
  3. You are claimed as a dependent on another person's 2002 tax return.
  4. You were a full-time student in 2002.

The amount of credit you can take depends on your filing status, your adjusted gross income (AGI), and your eligible contributions.

Adjusted gross income (AGI).   This is generally the amount on Form 1040, line 36, or Form 1040A, line 22. However, you must add to that amount any exclusion or deduction claimed for the year for:

  • Foreign earned income,
  • Foreign housing costs,
  • Income for residents of American Samoa, and
  • Income from Puerto Rico.

You can use Table 38-1 to find the percentage of your eligible contributions you qualify to use. For example, if you are single with an AGI of $15,000, you may be entitled to a credit equal to 50% of your eligible contributions (defined next).

Eligible contributions.   These include contributions to a traditional or Roth IRA and salary reduction contributions to most employer-sponsored retirement plans. They also include certain voluntary after-tax employee contributions.

Contributions reduced.   Your eligible contributions must be reduced by certain taxable and nontaxable distributions made after 1999 and before the due date (including extensions) of your 2002 tax return.

See Publication 590, chapter 5, for more specific information on eligible contributions and the reductions you must make.

Limit on the credit.   After your contributions are reduced, the maximum annual contributions on which you can base the credit is $2,000 per person. This makes the maximum possible credit $1,000 per return ($2,000 if married filing jointly).

Table 38-1. Applicable Percentage for Retirement Savings Contributions Credit
IF your filing status is ...  AND your AGI is ...  THEN your  applicable  percentage  is ...
married filing jointly  Not over $30,000 50%
 Over $30,000, but not over $32,500 20%
 Over $32,500, but not over $50,000 10%
 Over $50,000  0%
head of household  Not over $22,500 50%
 Over $22,500, but not over $24,375 20%
 Over $24,375, but not over $37,500 10%
 Over $37,500  0%
single, qualifying widow(er),  or married filing separately  Not over $15,000 50%
 Over $15,000, but not over $16,250 20%
 Over $16,250, but not over $25,000 10%
 Over $25,000  0%

Example.   During 2002, you contributed $3,000 to your 401(k) plan and made a $500 IRA withdrawal. You also took a $900 IRA withdrawal in 2001. Neither of your withdrawals was rolled over. The amount of your 2002 plan contributions eligible for the credit is $1,600 ($3,000 - $500 - $900). If you are single and your AGI is $24,500, your applicable percentage from Table 38-1 is 10%. Therefore, your retirement savings contributions credit is $160 ($1,600 × 10%).

How to claim the credit.   To claim the credit, complete Form 8880 and attach it to your Form 1040 or 1040A. Enter the credit on line 49, Form 1040, or line 32, Form 1040A.

The credit you compute on Form 8880 will take into account any nonrefundable credits that have already reduced your tax (such as the credit for child and dependent care expenses). If your tax liability is reduced to zero because of other nonrefundable credits, you will not be entitled to the credit for retirement savings contributions.

Credit for Prior Year Minimum Tax

The tax laws give special treatment to some kinds of income and allow special deductions and credits for some kinds of expenses. If you benefit from these laws, you may have to pay at least a minimum amount of tax in addition to any other tax on these items. This is called the alternative minimum tax.

The special treatment of some items of income and expenses only allows you to postpone paying tax until a later year. If in prior years you paid alternative minimum tax because of these tax postponement items, you may be able to claim a credit for prior year minimum tax against your current year's regular tax. The amount of the credit cannot reduce your current year's tax below your current year's tentative alternative minimum tax.

You may be able to take a credit against your regular tax if you:

  1. Paid alternative minimum tax in 2001,
  2. Had an unused minimum tax credit that you are carrying forward from 2001 to 2002, or
  3. Had unallowed qualified electric vehicle credits in 2001.

How to claim the credit.   Figure your 2002 credit and any carryforward to 2003 on Form 8801, and attach it to your Form 1040. Include the credit in your total for line 53, Form 1040, and check box b. You can carry forward any unused credit for prior year minimum tax to later years until it is completely used.

For additional information about the credit, see the instructions for Form 8801.

Credit for Electric Vehicles

You may be allowed a tax credit if you placed a qualified electric vehicle in service during the year.

Congress is considering legislation that would expand the definition of qualified electric vehicle, vary the amount of credit allowed according to the vehicle type, and allow any unused credit to be used to reduce federal income tax in other years. If passed, the information will be included in Publication 553, Highlights of 2002 Tax Changes.

Qualified electric vehicle.   This is a motor vehicle that:

  1. Has at least four wheels and is manufactured primarily for use on public streets, roads, and highways,
  2. Is powered primarily by an electric motor drawing current from rechargeable batteries, fuel cells, or other portable sources of electrical current,
  3. Is originally used by you,
  4. Is acquired for your own use, not for resale,
  5. Has never been used as a nonelectric vehicle, and
  6. Is used predominately in the United States.

Amount of credit.   If you placed a qualified electric vehicle in service during 2002, the credit is generally 10% of the cost of the vehicle. However, if the vehicle is a depreciable business asset, you must reduce the cost of the vehicle by any section 179 deduction before figuring the credit. Get Publication 463, Travel, Entertainment, Gift, and Car Expenses, for information on the section 179 deduction.

The credit is limited to $4,000 for each vehicle placed in service in 2002.

Recapture.   The credit will be subject to recapture if, within 3 years after the date you place the vehicle in service, the vehicle is used predominately outside the United States or is modified (or its use is modified) so that it is no longer eligible for the credit. You recapture the credit by adding part or all of it to your income tax for the year in which the recapture event occurs. See chapter 12 of Publication 535 for more information.

How to claim the credit.   To claim the credit, complete Form 8834 and attach it to your Form 1040. Include the credit in your total for line 53, Form 1040. Check box c, and print 8834 on the line next to box c.

Do not confuse this credit with the Deduction for clean-fuel vehicles that is reported on Form 1040, line 34.

Refundable Credits

The following credits are refundable and are treated as payments of tax.

  • Credit for excess social security tax or railroad retirement tax withheld.
  • Credit for tax on undistributed capital gain.
  • Health insurance credit.

Credit for Excess Social Security Tax or Railroad Retirement Tax Withheld

Most employers must withhold social security tax from your wages. If you work for a railroad employer, that employer must withhold tier 1 railroad retirement (RRTA) tax and tier 2 RRTA tax.

If you worked for two or more employers in 2002, you may have had too much social security or RRTA tax withheld from your pay. You can claim the excess social security or RRTA tier 1 tax as a credit against your income tax. The following table shows the maximum amount of wages subject to tax and the maximum amount of tax that should have been withheld in 2002.

Type of tax Maximum wages subject to tax Maximum tax that should have been withheld
Social security or RRTA tier 1 $84,900 $5,263.80
RRTA tier 2 $63,000 $3,087.00

CAUTION: All wages are subject to Medicare tax withholding.
 


TAXTIP: Use Form 843, Claim for Refund and Request for Abatement, to claim a refund of excess RRTA tier 2 tax. See Publication 505, Tax Withholding and Estimated Tax, for details.

One employer.   If any one employer withheld social security or RRTA tax that exceeded the amounts in the preceding table, you cannot claim the extra amount withheld by that employer as a credit against your income tax. Your employer must adjust this for you.

Joint return.   If you are filing a joint return, you cannot add the social security or RRTA tax withheld from your spouse's wages to the amount withheld from your wages. Figure the credit separately for you and your spouse to determine if either of you has excess withholding.

How to claim the credit.   If you file Form 1040, enter the credit on line 65. If you file Form 1040A, include the credit in the total on line 43 and put Excess SST and the amount of the credit in the space to the left of the line.

How to figure the credit if you did not work for a railroad.   If you did not work for a railroad during 2002, figure the credit as follows:

1. Add all social security tax withheld (but not more than $5,263.80 for each employer). Enter the total here       
2. Enter any uncollected social security tax on tips or group-term life insurance included in the total on Form 1040, line 61       
3. Add lines 1 and 2. If $5,263.80 or less, stop here. You cannot claim the credit       
4. Social security tax limit 5,263.80
5. Credit. Subtract line 4 from line 3. Enter the result here and on Form 1040, line 65 (or Form 1040A, line 43)       

Example.   You are married and file a joint return with your spouse who had no gross income in 2002. During 2002, you worked for the Brown Shoe Company and earned $48,000 in wages. Social security tax of $2,976 was withheld. You also worked for another employer in 2002 and earned $40,000 in wages. $2,480 of social security tax was withheld from these wages. Because you worked for more than one employer and your total wages were more than $84,900, you can claim a credit of $192.20 for the excess social security tax withheld.

1. Add all social security tax withheld (but not more than $5,263.80 for each employer). Enter the total here $5,456.00
2. Enter any uncollected social security tax on tips or group-term life insurance included in the total on Form 1040, line 61   -0- 
3. Add lines 1 and 2. If $5,263.80 or less, stop here. You cannot claim the credit  5,456.00
4. Social security tax limit  5,263.80
5. Credit. Subtract line 4 from line 3. Enter the result here and on Form 1040, line 65 (or Form 1040A, line 43) $ 192.20

How to figure the credit if you worked for a railroad.   If you were a railroad employee during 2002, figure the credit as follows:

1. Add all social security and tier 1 RRTA tax withheld (but not more than $5,263.80 for each employer). Enter the total here       
2. Enter any uncollected social security and tier 1 RRTA tax on tips or group-term life insurance included in the total on Form 1040, line 61       
3. Add lines 1 and 2. If $5,263.80 or less, stop here. You cannot claim the credit       
4. Social security and tier 1 RRTA tax limit 5,263.80
5. Credit. Subtract line 4 from line 3. Enter the result here and on Form 1040, line 65 (or Form 1040A, line 43)       

Credit for Tax on Undistributed Capital Gain

You must include in your income any amounts that regulated investment companies (commonly called mutual funds) or real estate investment trusts (REITs) allocated to you as capital gain distributions, even if you did not actually receive them. If the mutual fund or REIT paid a tax on the capital gain, you are allowed a credit for the tax since it is considered paid by you. The mutual fund or REIT will send you Form 2439, Notice to Shareholder of Undistributed Long-Term Capital Gains, showing the undistributed capital gains and the tax paid, if any. Claim the credit for the tax paid by entering the amount on line 68, Form 1040, and checking box a. Attach Copy B of Form 2439 to your return. See Capital Gain Distributions in chapter 9 for more information on undistributed capital gains.

Health Insurance Credit

Beginning December 2002, if you are an eligible individual, you can claim a tax credit equal to 65% of the amount you pay for qualifying health insurance for yourself, your spouse, and your dependents for whom you can claim an exemption on your tax return. Eligibility for the credit is determined on a monthly basis, as of the first day of each month.

You are an eligible individual for any month you are one of the following recipients.

  • Eligible TAA recipient - You receive a trade adjustment allowance (TAA) for individuals for at least one day in the month, or would receive a TAA but do not because you have not yet exhausted your unemployment benefits and you are covered under a TAA certification.
  • Eligible alternative TAA recipient - You receive a supplemental wage allowance under section 246(a)(1) of the Trade Act of 1974.
  • Eligible PBGC pension recipient - You are at least 55 years old and are receiving pension benefits from the Pension Benefit Guarantee Corporation (PBGC).

For specific information about qualifying health insurance and eligibility requirements, see Publication 502, Medical and Dental Expenses.

To claim the credit, complete Form 8885 and attach it to your Form 1040 (or Form 1040NR). Include your credit in the total for line 68, Form 1040 (line 63, Form 1040NR), and check box c.

If you claim this credit, you cannot take the same expenses into account in determining your:

  • Medical and dental expenses on Schedule A (Form 1040),
  • Self-employed health insurance deduction, or
  • Archer MSA distribution.

Tax Table-1

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Tax Rate Schedule

Tax Rate Schedule

Your Rights as a Taxpayer

The first part of this section explains some of your most important rights as a taxpayer. The second part explains the examination, appeal, collection, and refund processes.

Declaration of Taxpayer Rights

Protection of your rights.   IRS employees will explain and protect your rights as a taxpayer throughout your contact with us.

Privacy and confidentiality.   The IRS will not disclose to anyone the information you give us, except as authorized by law. You have the right to know why we are asking you for information, how we will use it, and what happens if you do not provide requested information.

Professional and courteous service.   If you believe that an IRS employee has not treated you in a professional, fair, and courteous manner, you should tell that employee's supervisor. If the supervisor's response is not satisfactory, you should write to the IRS director for your area or the center where you filed your return.

Representation.   You may either represent yourself or, with proper written authorization, have someone else represent you in your place. Your representative must be a person allowed to practice before the IRS, such as an attorney, certified public accountant, or enrolled agent. If you are in an interview and ask to consult such a person, then we must stop and reschedule the interview in most cases.

You can have someone accompany you at an interview. You may make sound recordings of any meetings with our examination, or collection personnel, provided you tell us in writing 10 days before the meeting.

Payment of only the correct amount of tax.   You are responsible for paying only the correct amount of tax due under the law - no more, no less. If you cannot pay all of your tax when it is due, you may be able to make monthly installment payments.

Help with unresolved tax problems.   See How To Get Tax Help.

Appeals and judicial review.   If you disagree with us about the amount of your tax liability or certain collection actions, you have the right to ask the Appeals Office to review your case. You may also ask a court to review your case.

Relief from certain penalties and interest.   The IRS will waive penalties when allowed by law if you can show you acted reasonably and in good faith or relied on the incorrect advice of an IRS employee. We will waive interest that is the result of certain errors or delays caused by an IRS employee.

Examinations, Appeals, Collections, and Refunds

Examinations (Audits)

We accept most taxpayers' returns as filed. If we inquire about your return or select it for examination, it does not suggest that you are dishonest. The inquiry or examination may or may not result in more tax. We may close your case without change; or, you may receive a refund.

The process of selecting a return for examination usually begins in one of two ways. First, we use computer programs to identify returns that may have incorrect amounts. These programs may be based on information returns, such as Forms 1099 and W-2, on studies of past examinations, or on certain issues identified by compliance projects. Second, we use information from outside sources that indicates that a return may have incorrect amounts. These sources may include newspapers, public records, and individuals. If we determine that the information is accurate and reliable, we may use it to select a return for examination.

Publication 556, Examination of Returns, Appeal Rights, and Claims for Refund, explains the rules and procedures that we follow in examinations. The following sections give an overview of how we conduct examinations.

By mail.   We handle many examinations and inquiries by mail. We will send you a letter with either a request for more information or a reason why we believe a change to your return may be needed. You can respond by mail or you can request a personal interview with an examiner. If you mail us the requested information or provide an explanation, we may or may not agree with you, and we will explain the reasons for any changes. Please do not hesitate to write to us about anything you do not understand.

By interview.   If we notify you that we will conduct your examination through a personal interview, or you request such an interview, you have the right to ask that the examination take place at a reasonable time and place that is convenient for both you and the IRS. If our examiner proposes any changes to your return, he or she will explain the reasons for the changes. If you do not agree with these changes, you can meet with the examiner's supervisor.

Repeat examinations.   If we examined your return for the same items in either of the 2 previous years and proposed no change to your tax liability, please contact us as soon as possible so we can see if we should discontinue the examination.

Appeals

If you do not agree with the examiner's proposed changes, you can appeal them to the Appeals Office of IRS. Most differences can be settled without expensive and time-consuming court trials. Your appeal rights are explained in detail in both Publication 5, Your Appeal Rights and How To Prepare a Protest If You Don't Agree, and Publication 556, Examination of Returns, Appeal Rights, and Claims for Refund.

If you do not wish to use the Appeals Office or disagree with its findings, you may be able to take your case to the U.S. Tax Court, U.S. Court of Federal Claims, or the U.S. District Court where you live. If you take your case to court, the IRS will have the burden of proving certain facts if you kept adequate records to show your tax liability, cooperated with the IRS, and meet certain other conditions. If the court agrees with you on most issues in your case and finds that our position was largely unjustified, you may be able to recover some of your administrative and litigation costs. You will not be eligible to recover these costs unless you tried to resolve your case administratively, including going through the appeals system, and you gave us the information necessary to resolve the case.

Collections

Publication 594, The IRS Collection Process, explains your rights and responsibilities regarding payment of federal taxes. It describes:

  • What to do when you owe taxes. It describes what to do if you get a tax bill and what to do if you think your bill is wrong. It also covers making installment payments, delaying collection action, and submitting an offer in compromise.
  • IRS collection actions. It covers liens, releasing a lien, levies, releasing a levy, seizures and sales, and release of property.

Your collection appeal rights are explained in detail in Publication 1660, Collection Appeal Rights.

Innocent spouse relief.   Generally, both you and your spouse are responsible, jointly and individually, for paying the full amount of any tax, interest, or penalties due on your joint return. However, if you qualify for innocent spouse relief, you may not have to pay the tax, interest, and penalties related to your spouse (or former spouse). For information on innocent spouse relief and two other ways to get relief, see Publication 971, Innocent Spouse Relief, and Form 8857, Request for Innocent Spouse Relief (And Separation of Liability and Equitable Relief).

Refunds

You may file a claim for refund if you think you paid too much tax. You must generally file the claim within 3 years from the date you filed your original return or 2 years from the date you paid the tax, whichever is later. The law generally provides for interest on your refund if it is not paid within 45 days of the date you filed your return or claim for refund. Publication 556, Examination of Returns, Appeals Rights, and Claims for Refund, has more information on refunds.

If you were due a refund but you did not file a return, you must file within 3 years from the date the return was originally due to get that refund.

How To Get Tax Help

You can get help with unresolved tax issues, order free publications and forms, ask tax questions, and get more information from the IRS in several ways. By selecting the method that is best for you, you will have quick and easy access to tax help.

Contacting your Taxpayer Advocate.   If you have attempted to deal with an IRS problem unsuccessfully, you should contact your Taxpayer Advocate.

The Taxpayer Advocate represents your interests and concerns within the IRS by protecting your rights and resolving problems that have not been fixed through normal channels. While Taxpayer Advocates cannot change the tax law or make a technical tax decision, they can clear up problems that resulted from previous contacts and ensure that your case is given a complete and impartial review.

To contact your Taxpayer Advocate:

  • Call the Taxpayer Advocate at
    1-877-777-4778.
  • Call, write, or fax the Taxpayer Advocate office in your area.
  • Call 1-800-829-4059 if you are a
    TTY/TDD user.

For more information, see Publication 1546, The Taxpayer Advocate Service of the IRS.

Free tax services.   To find out what services are available, get Publication 910, Guide to Free Tax Services. It contains a list of free tax publications and an index of tax topics. It also describes other free tax information services, including tax education and assistance programs and a list of TeleTax topics.

COMPUTE: Personal computer. With your personal computer and modem, you can access the IRS on the Internet at www.irs.gov. While visiting our web site, you can:

  • See answers to frequently asked tax questions or request help by e-mail.
  • Download forms and publications or search for forms and publications by topic or keyword.
  • View forms that may be filled in electronically, print the completed form, and then save the form for recordkeeping.
  • View Internal Revenue Bulletins published in the last few years.
  • Search regulations and the Internal Revenue Code.
  • Receive our electronic newsletters on hot tax issues and news.
  • Learn about the benefits of filing electronically (IRS e-file).
  • Get information on starting and operating a small business.

You can also reach us with your computer using File Transfer Protocol at ftp.irs.gov.

FAX: TaxFax Service. Using the phone attached to your fax machine, you can receive forms and instructions by calling 703-368-9694. Follow the directions from the prompts. When you order forms, enter the catalog number for the form you need. The items you request will be faxed to you.

For help with transmission problems, call the FedWorld Help Desk at 703-487-4608.

PHONE: Phone. Many services are available by phone.
 

  • Ordering forms, instructions, and publications. Call 1-800-829-3676 to order current and prior year forms, instructions, and publications.
  • Asking tax questions. Call the IRS with your tax questions at 1-800-829-1040.
  • Solving problems. Take advantage of Everyday Tax Solutions service by calling your local IRS office to set up an in-person appointment at your convenience. Check your local directory assistance or www.irs.gov for the numbers.
  • TTY/TDD equipment. If you have access to TTY/TDD equipment, call 1-800-829- 4059 to ask tax questions or to order forms and publications.
  • TeleTax topics. Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics.


Evaluating the quality of our telephone services. To ensure that IRS representatives give accurate, courteous, and professional answers, we use several methods to evaluate the quality of our telephone services. One method is for a second IRS representative to sometimes listen in on or record telephone calls. Another is to ask some callers to complete a short survey at the end of the call.

WALKIN: Walk-in. Many products and services are available on a walk-in basis.

  • Products. You can walk in to many post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Some IRS offices, libraries, grocery stores, copy centers, city and county governments, credit unions, and office supply stores have an extensive collection of products available to print from a CD-ROM or photocopy from reproducible proofs. Also, some IRS offices and libraries have the Internal Revenue Code, regulations, Internal Revenue Bulletins, and Cumulative Bulletins available for research purposes
  • Services. You can walk in to your local IRS office to ask tax questions or get help with a tax problem. Now you can set up an appointment by calling your local IRS office number and, at the prompt, leaving a message requesting Everyday Tax Solutions help. A representative will call you back within 2 business days to schedule an in-person appointment at your convenience.

ENVELOPE: Mail. You can send your order for forms, instructions, and publications to the Distribution Center nearest to you and receive a response within 10 workdays after your request is received. Find the address that applies to your part of the country.

  • Western part of U.S.:
    Western Area Distribution Center
    Rancho Cordova, CA 95743-0001
  • Central part of U.S.:
    Central Area Distribution Center
    P.O. Box 8903
    Bloomington, IL 61702-8903
  • Eastern part of U.S. and foreign addresses:
    Eastern Area Distribution Center
    P.O. Box 85074
    Richmond, VA 23261-5074

CDROM: CD-ROM. You can order IRS Publication 1796, Federal Tax Products on CD-ROM, and obtain:

  • Current tax forms, instructions, and publications.
  • Prior-year tax forms and instructions.
  • Popular tax forms that may be filled in electronically, printed out for submission, and saved for recordkeeping.
  • Internal Revenue Bulletins.

The CD-ROM can be purchased from National Technical Information Service (NTIS) by calling 1-877-233-6767 or on the Internet at www.irs.gov/cdorders. The first release is available in early January and the final release is available in late February.

CDROM: CD-ROM for small businesses. IRS Publication 3207, Small Business Resource Guide, is a must for every small business owner or any taxpayer about to start a business. This handy, interactive CD contains all the business tax forms, instructions and publications needed to successfully manage a business. In addition, the CD provides an abundance of other helpful information, such as how to prepare a business plan, finding financing for your business, and much more. The design of the CD makes finding information easy and quick and incorporates file formats and browsers that can be run on virtually any desktop or laptop computer.

It is available in March. You can get a free copy by calling 1-800-829-3676 or by visiting the website at www.irs.gov/smallbiz.

Written tax questions.   You can send your written tax questions to your IRS office. You should get an answer in about 30 days. If you do not have the address, you can get it by calling 1-800-829-1040. Do not send tax questions with your return.

Braille tax materials.   A variety of Braille tax products can be ordered at no charge by calling the IRS at 1-800-829-3676. You can also download accessible products by visiting the Accessibility section of the IRS web site at www.irs.gov.

Braille tax materials are available for review from Regional Libraries for the Visually Impaired in conjunction with the National Library Service for the Blind and Physically Handicapped. To locate your nearest library, call 1-800- 424-8567. Braille materials currently available for review include this publication, Publication 334, Tax Guide for Small Business, and Forms 1040, 1040A, and 1040EZ. All of these products come with related schedules, instructions and tax tables.

Free help in preparing your return.   Free help in preparing your return is available nationwide from IRS-trained volunteers. The Volunteer Income Tax Assistance (VITA)program is designed to help low-income taxpayers and the Tax Counseling for the Elderly (TCE) program is designed to assist taxpayers age 60 or older with their tax returns. Some locations offer free electronic filing. See IRS e-file in chapter 1 for information on electronic filing.

Call the IRS for the location of the volunteer assistance site near you. For the location of an American Association of Retired Persons (AARP) Tax-Aide site in your community, call 1-888-227-7669 or visit their Internet Web Site at www.aarp.org/taxaide.

Order Blank for Forms and Publications

Order Blank for Forms and Publications